How to Design Your Dream Home

Tips for working with clients

with BUNNY WILLIAMS — World-renowned interior designer and industry leader

Lesson 27 of 35

Rated 4.6/5 on Trustpilot
|

Learn from the world's best creative minds on Create Academy

Tips for working with clients - Video thumbnail

Subscribe to watch

When you are working on someone's home, there can be a huge amount of emotion involved. As an interior designer, it is your role to tread the line between sensitivity and professionalism - both Bunny and Elizabeth draw on their years of experience to offer advice.

From the Lesson Workbook

Working with Clients

Tips for Working with Clients

When you're working on someone's home, there's a huge amount of emotion involved. As an interior designer, it's your role to tread the line between sensitivity and professionalism.

Tips from Bunny and Elizabeth

  • Try not to take a client's frustrations personally - often they will be projecting their own anxieties onto you. It's your job to calmly reassure and offer solutions to any fixable issues.
  • Working with clients means really getting to know their likes and dislikes, as well as their needs and requirements. A good interior designer is a good listener.
  • A client may come to you with a huge amount of inspiration and reference material. They are looking to you to turn this into their dream home, so look for common themes and assess priorities.
  • With social media, clients are exposed to a huge amount of design inspiration. Your role is to help edit and curate, as well as expand their horizons and offer new ideas.
  • Face-to-face conversations are always best, and having regular meetings with your clients ensures all their requirements are being addressed.

Get the full workbook, video lessons, and more with a Create Academy subscription.

Subscribe to access the full workbook
Access all courses SALE 20% OFF
$24 /month $30

Access 57+ courses, billed annually

Subscribe Now
Buy this course SALE 20% OFF
$158 one-time $197

Lifetime access to this course

Buy Course

Already a member? Sign in to watch

Rated 4.6/5 on Trustpilot

479 reviews

Read more

Interior and exterior confidence

Create Academy has been such a great resource. I'm in the middle of renovating a bungalow with a very large garden and the courses have offered a wealth of inform...

Harvey

Jun 10, 2026

Absolutely love Create Academy

Absolutely love Create Academy! The instructors are extremely informative, and it is beautifully filmed. Create Academy is great value for money and plan on renew...

SG

May 31, 2026

Magic in small spaces

Butter's creativity is stunning! Her ability to incorporate brilliance in small gardens is magical!

Carla

May 30, 2026

The best adventure

The best adventure. I like all the courses, but my favorite are both Rita Konig interior design courses and Anna Jones. Excellent!

Karolina Kluczewska

May 20, 2026

Bunny Williams

Your Instructor

Bunny Williams

World-renowned interior designer and industry leader

Bunny Williams, a celebrated interior designer and industry icon, is acclaimed worldwide for her contributions to the field. She holds prestigious memberships in the AD Hall of Fame, the Elle Decor A-List, and the Interior Design magazine Hall of Fame, and has been honoured with House Beautiful's Giants of Design award. Bunny is also a successful businesswoman, author, and philanthropist. She launched her firm, Bunny Williams Inc., in 1988 after a 22-year apprenticeship with Parish-Hadley Associates. Her business includes Williams Lawrence, Bunny Williams Home, various product and fabric lines, and a series of bestselling books. Bunny Williams Inc. is renowned for balancing refined beauty, liveability, and attention to detail, with projects across the U.S. and abroad. Bunny's expertise extends to interior design, gardening, and entertaining, and she is a sought-after speaker and mentor.

Access to all courses

Get access to unlimited learning with a Create Academy subscription